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TELECOM SERVICES
- Bill Audit - One-time or ongoing review of an organization's invoices to find billing errors, department allocation, evaluate rate plans and make suggestions for further savings.
- Business Phone Service - Providers offering local line (POTS or analog) service, one location or a POTS consolidation (multi-location) on one invoice.
- Data Networking (MPLS) - Connecting multiple locations with a fast and secure network connection.
- Interactive Voice Response (IVR) -Customized inbound and outbound IVR messaging (dealer locator, phone payment solutions, text and voice broadcasts and visual IVR).
- Fax Services - Hosted fax solution - SMB (efax) and Enterprise for Faxing (Direct database and SAP Integration.
- SIP Trunking - VoIP product which providers deliver voice and video services across a data (Internet) connection.
- Telecom Expense Management - Software platform to help inventory telecom assets, business processes and manage access to critical telecom infrastructure information.
- WAN Balancing & Fail-over - Bundle multiple Internet lines into a greater pool of available bandwidth while providing business continuity through ISP and voice fail-over and redundancy.
IT Solutions
- IT Help Desk -Outsourced help desk support to provide technical and troubleshooting assistance with computer hardware and software, mobile devices and other technology.
- Wireless Network (Wifi) - Design, deploy and/or remotely manage wireless access points.
Cloud Solutions
- Call Center - Professionally answer forwarded calls anytime during typical business hours (CST) Monday through Friday.
- Conferencing - Using cloud software to transmit audio and video data for conference between two or more participants at different sites.
- Data Backup & Recovery - Backing up data to a remote, cloud-based server and accessible from Internet connected resources.